What GAO Found
In 2019, the Office of Management and Budget (OMB) updated its Federal Cloud Computing Strategy and established 14 key requirements for agencies to implement within three areas—security, procurement, and workforce. Cloud computing enables on-demand access to shared computing resources . The Department of Defense (DOD) has addressed 11 of the 14 OMB requirements, but gaps exist in its workforce planning (see table). These gaps include identifying the future skills needed for cloud-based services and conducting regular evaluations of customer experiences and user needs. In addition, DOD has not yet developed and executed communication plans to inform employees